At TurboTax Coupon, we are committed to providing high-quality digital software at competitive prices. Since our products are delivered electronically, our refund and return policy is designed to be clear, fair, and to safeguard our digital content from misuse.
1. No Refunds on Digital Products
All sales of digital products, including software licenses and digital downloads, are final. Once a product is delivered via email, we are unable to offer refunds, returns, or exchanges. This policy exists because digital products cannot be “returned” once delivered and accessed.
2. Exceptions to the No Refund Policy
We may consider a refund under the following exceptional circumstances:
- Defective Product: If the software is not working due to a technical issue on our side, we will attempt to resolve the issue. If it cannot be resolved, a refund may be issued.
- Duplicate Purchase: If you accidentally purchased the same product more than once, we will refund the duplicate charge.
- Incorrect Product Delivery: If you received a product different from what you ordered, please contact us so we can correct the issue.
3. Requesting a Refund
If you believe you qualify for a refund based on the exceptions listed above, please contact us within 14 days of your purchase by emailing Contact@turbotax.com. Include the following information:
- Your full name
- The email address used for the order
- Your order number
- A clear description of the issue
- Any relevant screenshots or supporting documentation
4. Processing Refunds
If your request is approved, your refund will be processed within 7–10 business days. Refunds will only be issued to the original payment method used during the purchase. Please note that refund processing times may vary depending on your payment provider.
5. Contact Us
If you have any questions or concerns about this policy, feel free to reach out:
TurboTax Coupon
📧 Email: Contact@turbotax.com
🌐 Website: https://turbotaxcoupon.com
By completing a purchase on our website, you confirm that you have read and accepted our Refund and Returns Policy.
Thank you for choosing TurboTax Coupon!
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